Shipping Information

Turnaround

All orders are shipped within 24 hours of Monday - Friday from 8 am - 6 pm European Central Time.

Couriers

We use FedEx, UPS or Dutch Post to ship our handicrafts. Normally, the Standard Economy Air Mail Post Service is selected to deliver our orders. Depending on the order value, a signature may be required at delivery. If we use an alternative shipping courier, we will notify you at the time of shipment. For more information, please get in touch with us.

Order Tracking

Choose our express service for super-fast delivery of your parcel. We will provide a tracking number for all orders. We will update you with the track & trace information once your handicraft(s) is shipped. Orders received before 3 pm (CET) will be delivered by 5 pm the next working day in most major European cities. Deliveries outside Europe are usually completed in four or five days.

Shipping Rates and Shipping Time

For delivery within the Netherlands, it costs 10 € for Economy delivery; outside the EU, it costs 30 € for Economy and 45 € for express postage. For delivery within the EU, it costs 15 € for Economy and 20 € for express postage.

The table below shows an indicative time frame in days for different countries advised by Dutch post.

Back Orders

If an item goes on backorder, we will ship you the part of your order in stock. We will send you the rest of your order when the item becomes available. You will not be charged additional shipping and handling for the second shipment.