All orders are shipped within 24 hours of the order time Monday - Friday from 8am - 6pm European Central Time.
We use Standard Registered Economy Air Mail Post Service to deliver our orders. Signature is required at the time of delivery. We use Dutch Post to ship our Handicrafts. If alternative shipping courier is used you will be notified at the time of shipment. For more information please contact us.
A tracking number will be provided on all orders above $49. We will update you with the track & trace information once your handicraft(s) has been shipped. If your order is below $49 you may pay an additional $7 at the checkout to upgrade to Track & Trace postage. Choose our express service for super-fast delivery of your parcel. Orders received before 3 p.m (CET), will be delivered by 5 p.m the next working day in most major European cities. Deliveries outside Europe are usually completed in four or five days.
Shipping Rates and Shipping Time
All orders > 150 € are shipped FREE of charge. For all other orders, the delivery fees are as follows:
For delivery outside the EU, it costs 15 € for Economy and 30 € for express postage. For delivery within the EU, it costs 10 € for Economy and 20 € for express postage. For delivery to the Nethelands it is always free of charge.
The table below shows an indicative time frame in days for different countries advised by Dutch post.
On average most of our parcel arrives on time with a maximum delivery time of 12 days. However, depending on unpredicted circumstances, it can take up to 21 business days. Choose our express service for super-fast delivery of your parcel. Parcels received before 3 p.m (CET), will be delivered by 5 p.m the next working day in most major European cities. Deliveries outside Europe are usually completed in four or five days.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.