Where do you make and source your Persian Handicrafts?
Persiada was established in 2014 to sell a unique luxury range of Genuine Persian Handicrafts made by Persian Artists. Our crafts are handpicked to present a curated collection of the most beautiful handicrafts and rugs from the Persian Bazaar.
How can I place my order at Persiada?
Ordering at Persiada is super easy. You have two ways to select your Persian Handicrafts: by Art type (Miniature, Minakari, Khatamkari, etc.) or by Usage (Flower Vase, Candy Dish, Tablecloth, etc.). Once decide which category suits you better, you will go to the page where you see all the crafts belonging to that category. You see more photos and also see the dimensions of the crafts. If you nao decided to purchase the item, you can click the add to cart button to go to the checkout page. You enter your full name and address details during the checkout and click submit. In the last stage, you get redirected to the secure payment gateway to proceed with payment. After this, relax, and we will take care of everything within 36 hrs.
What are the shipping options?
All of our handicrafts are shipped FREE of charge. Persiada also offers a super-fast shipping service to guarantee delivery within two days in Europe and within 5 days in the US. Parcels received before 3 PM (CET) will be delivered by 5 PM the next working day in most major European cities. Deliveries outside Europe are usually completed in four or five days. We will provide a tracking number for all orders.
What are the shipping options?
All of our handicrafts are shipped FREE of charge. Persiada also offers a super-fast shipping service to guarantee delivery within two days in Europe and within 5 days in the US. Parcels received before 3 PM (CET), will be delivered by 5 PM the next working day in most major European cities. Deliveries outside Europe are usually completed in four or five days. We will provide a tracking number on all orders above $49.
How long will it take for my order to arrive after I make payment?
All orders are shipped within 36 hours of the order time seven days of the week from 8 AM - 6 PM European Central Time. The Shipping info Page shows an indicative delivery time frame in days for different countries advised by Dutch post.
What are the international taxes, duties, etc., I have to pay?
Typically our Persian Handicrafts prices are below the import threshold value set by an individual country. However, things you buy over the internet will have the same rules, duties and screening processes applied like any other import. This is always the case for any online store. If applicable, you will need to pay duties, charges, and taxes on some items. If you have doubts regarding this, do not hesitate to contact us, and we will respond to you as soon as possible.
How do I make changes to an order I have already placed?
If, for any reason, you like to change your order once submitted, there is nothing to be worried about. Send us an email within 24 hrs and let us know about your new choice, and we will create a new order for you.
How do I make sure I order the right size?
Every handicraft has its dimensions and weight listed on the product page. Once you are on the craft page, you will see the "Specification" tab under the craft's images. Click on the tab, and then you will all the relevant information provided to you to help you visualize your chosen craft.
What is the return policy?
Returns must be in original condition, unworn/unused with original tags and labels. Upon arrival, we will inspect your return item(s) before processing your refund. It can take up to 10 business days to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed. You can find more about our return policy from here.
How do I contact Persiada Persian Handicrafts?
We are always here to help our customers. We use Whatsapp for our instant messaging communication & we respond within 3 hours from 9 AM to 9 PM (CET). Just click the WhatsApp icon below, and you will be redirected to us instantly! You can also send an email: email@example.com. We respond within 24 hours.